Event Captain

Summary

Part-time entry-level role supporting Event Services Coordinators at Truist Park, acting as the on-site day-of contact for meetings and events. The role involves preparing the venue, coordinating operational teams and vendors, and helping guests on event days, with a focus on gaining event planning and execution experience.

What you will do

• Review event summaries to gather guest information and determine set-up, timelines and needs
• Check that all aspects of meetings and events are ready, including AV, security, parking, housekeeping and engineering
• Coordinate with operational departments and vendors before event start
• Act as day-of point of contact, greeting clients and assisting with their requests
• Solve problems promptly and professionally while maintaining guest safety under ballpark policies

Requirements

• At least 2 years of client-facing or customer service experience
• Ability to work in a fast-paced environment with strong attention to detail
• Able to work in varied weather and stay active for 8+ hours, including stairs
• Flexible for evenings, weekends and holidays
• Reliable transport to and from work