Venue Technology Assistant - Morton Amphitheater

Summary

This hourly role at the Morton Amphitheater in Kansas City focuses on keeping point-of-sale and venue technology working before and during events. The post involves first and second line support, walk-throughs and hardware replacement. Applicants need problem-solving skills, good communication and the physical ability to stand, walk and lift around 50 lbs.

What you will do

• Provide level 1 and 2 support for point-of-sale system problems, escalating when needed
• Conduct venue walk-throughs to confirm systems are operational before and during events
• Replace defective hardware before, during and after events
• Diagnose software, firmware and hardware faults
• Follow safety policies and complete required safety training

Requirements

• Solid analytical and problem-solving skills
• Ability to lift at least 50 lbs
• Ability to stand and walk long distances
• Working knowledge of Microsoft Office applications
• Strong verbal and written communication