Head of Client Services & Toronto Office

Summary

Momentum Worldwide's Toronto office is seeking a Head of Client Services and Office to lead the business, its operations and its senior client relationships. The role combines commercial and people leadership of a team of around 35 with hands-on ownership of key accounts and new business for experiential and live event work.

What you will do

• Own the Toronto office's operations, financials, revenue growth, margin and forecasting
• Hold senior relationship responsibility for key Canadian accounts and drive client retention and growth
• Lead or co-lead new business development, pitches and proposals for the office
• Lead, mentor and develop the business leadership team, including hiring and succession planning
• Partner with creative, strategy, production and sponsorship leads to deliver integrated live event work

Requirements

• 10+ years in client services or account leadership in experiential, event marketing or integrated agency environments
• 3+ years in a senior role with P&L, office or general management responsibility
• Track record of growing client accounts and winning new business pitches
• Experience leading multi-disciplinary teams and strong commercial acumen
• Ability to work across time zones and cultures within an international network