Venue Technology Assistant - Talking Sticks Resorts Amphitheatre

Summary

This full-time entry-level role supports point-of-sale and venue technology at an Phoenix amphitheatre. The post centres on checking systems before and during events and fixing hardware and software faults as they arise. It requires onsite work, physical stamina and strong communication skills.

What you will do

• Provide level 1 and 2 support for point-of-sale systems and escalate when needed
• Walk venues before and during events to confirm systems are operational
• Diagnose and resolve software, firmware and hardware faults
• Replace defective hardware before, during and after events
• Suggest and implement improvements within the role's area of responsibility

Requirements

• Ability to adapt quickly to changing environments
• Strong analytical and problem-solving skills, with the ability to manage multiple tasks
• Working knowledge of Microsoft Office and operating systems
• Ability to stand for long periods, walk long distances and lift at least 50 lbs
• Clear written and verbal communication skills