Venue Technology Assistant - Xfinity Center

Summary

This is an hourly venue technology role at Xfinity Center in Mansfield, Massachusetts, supporting point-of-sale systems and venue equipment before and during events. It suits someone with technical support experience who can work on their feet and handle lifting.

What you will do

• Provide level 1 and 2 support for point-of-sale system problems and escalate when needed
• Complete venue walk-throughs to confirm systems are working before and during events
• Replace defective hardware before, during and after events
• Diagnose software, firmware and hardware faults
• Follow safety policies and complete required safety training

Requirements

• Analytical and problem-solving skills with the ability to manage multiple tasks
• Strong verbal and written communication for internal and external stakeholders
• Working knowledge of Microsoft operating system and office applications
• Ability to stand and walk long distances and lift at least 50 lbs
• Ability to adapt immediately to changing environments