Box Office Staff - Roxian Theatre

Overview

This box office position is based at the Roxian Theatre in McKees Rocks, Pennsylvania, and is listed by Live Nation Entertainment. The role supports ticket sales, cash handling and customer service for live music and theatre events.

What you'll do

• Balance and reconcile nightly ticket sales and cash drawers with the supervisor
• Support pricing initiatives such as dynamic and flexible pricing and special offers
• Run will call and guest list operations on show nights and resolve ticket issues
• Provide phone and counter customer service, including event information and upgrade options
• Maintain daily Ticketmaster host system tasks, ticket stock and vault logs

What you need

• High school diploma
• Cash handling knowledge and experience identifying counterfeit cash or IDs
• Phone and in-person customer service skills
• Entry-level Microsoft Office skills, including Excel and Outlook
• Availability for days, nights, weekends and holidays

Schedule

The role requires a flexible schedule covering days, nights, weekends and holidays. It includes opening and closing shift procedures and night-of-show box office operations.

About Roxian Theatre

Theatre venue in McKees Rocks, Pennsylvania, where this box office supervisor role is based.