Live music and touring

LN Venues, Box Office Manager - The Roxian

McKees Rocks, United StatesMidPosted 4 days ago

Apply on Live Nation Entertainment's site

Overview

Live Nation is hiring a box office manager for The Roxian in McKees Rocks, Pennsylvania. The role runs day-to-day ticketing and box office operations across events at the venue.

What you'll do

Act as the main ticketing contact for events at the venue and work with promoters and partners.
Recruit, schedule, train and supervise box office staff, and keep them aligned with ticketing policies.
Run nightly box office activity, including sales, will call and entry scanning.
Set up events in ticketing software, place holds, release inventory and support pricing decisions.
Complete daily safe reconciliations, deposits and event settlement reports.
Report software or hardware faults quickly and keep up with ticketing technology changes.

What you need

Bachelor's degree or equivalent work experience, plus two to three years in box office roles, including management.
Working knowledge of ticketing platforms such as Ticketmaster Host, Archtics and the TM1 suite.
Experience running season ticket sales and premium offers such as parking and club hospitality.
Comfortable with evening and weekend shifts tied to event schedules.
Strong grasp of customer service, cash handling and accounting procedures.

Schedule

Evening and weekend hours are needed to match event schedules at the venue.

Key facts

Hours: Evening and weekend hours, based on operational needs.
Benefits: Medical, dental, vision and mental health cover, with flexible or health savings accounts., Paid time off, paid holidays, sick time and personal days., 401(k) with company match and stock reimbursement., Caregiver leave and fertility, adoption and surrogacy support., Career development, tuition reimbursement and student loan repayment.