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Event tech

CRM Technical Specialist

Hybrid, Madrid, SpainHybridFull-timeMid
Apply on Fever's site

Summary

Fever, a live entertainment technology platform, is hiring a CRM Technical Specialist in Madrid to build customer lifecycle strategies and multi-channel communications. The role combines campaign set-up in Salesforce Marketing Cloud with data-led analysis and reporting. The post is hybrid, with a central Madrid office.

What you will do

  • Manage customer data activation and an end-to-end CRM strategy across email, push and in-app messaging
  • Refine multi-channel communications and develop retention strategies
  • Support the technical set-up of campaigns and user journeys in Salesforce Marketing Cloud
  • Define success metrics for campaigns and own weekly, monthly and ad hoc reporting
  • Turn customer behaviour and transactional data into marketing insights

Requirements

  • Two to three years' experience in digital marketing and CRM
  • Experience with Salesforce Marketing Cloud
  • Working knowledge of SQL, AMPScript and other programming languages
  • Experience with A/B testing and dynamic templates
  • Fluent English

Related events

Primavera Sound hiring hub

Typical hiring window: Career roles year-round; typical crew and seasonal recruitment January–spring, with later vacancies near the event.

Fever is a technology platform for culture and live entertainment that also gives event creators data and technology to help them grow their events.

Headquarters
Madrid
Sectors
Live music and touring, Event tech, corporate events, Sports events, Hotels and venues, Corporate in-house, Production and AV, Festivals, Arts and culture
Open roles
338
Website
feverup.com

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