Summary
Fever is hiring a Global IT Asset & Service Desk Specialist based in Madrid to centralise hardware, support and provisioning across its international offices. The role covers asset inventory, device onboarding and offboarding, technology procurement and first- and second-level helpdesk support. The posting lists home-office flexibility and a bonus element, but no base salary.
What you will do
- Maintain an international inventory and standardise OS imaging and device configuration
- Prepare and deliver equipment for new hires, and recover equipment and revoke access for leavers
- Lead international procurement of laptops, peripherals and licences, and manage suppliers
- Provide first- and second-level helpdesk support across different time zones
- Centralise and standardise hardware, support and provisioning processes for employees worldwide
Requirements
- One to three years of experience in help desk, IT support or systems technician roles
- High level of English, required for international purchasing and support
- Experience with ticketing tools such as Jira, Zendesk or Freshservice
- Knowledge of device deployment, MDM tools such as Intune or WS1, and Windows or macOS
- Strong organisational skills and ability to work independently
Related events
Primavera Sound hiring hub
Typical hiring window: Career roles year-round; typical crew and seasonal recruitment January–spring, with later vacancies near the event.
About Fever
See all 338 rolesFever is a technology platform for culture and live entertainment that also gives event creators data and technology to help them grow their events.
- Headquarters
- Madrid
- Sectors
- Live music and touring, Event tech, corporate events, Sports events, Hotels and venues, Corporate in-house, Production and AV, Festivals, Arts and culture
- Open roles
- 338
- Website
- feverup.com
Hiring for this role? Upgrade this listing.