Insomniac - EDC Orlando 2026 Seasonal Ground Control / Headliner Experience Festival Team Member

Summary

A seasonal Ground Control and Headliner Experience role at Insomniac's EDC Orlando 2026, supporting attendee welfare, directional help and shift-based patrols. The post suits candidates with radio experience, strong customer service skills and the stamina for long, noisy festival shifts. Pay is advertised at $17 to $20 USD, with US work authorisation required and no visa sponsorship.

What you will do

• Welcome attendees at entrances and provide directional support, including with megaphones
• Work assigned shifts, refill water stations and patrol event zones with a group
• Respond to radio calls and assist distressed attendees, including emergency medical calls
• Learn event information and evacuation procedures and locate safe refuge points before shows
• Work evenings, weekends and holidays as required

Requirements

• Experience using two-way radios and working under pressure
• Ability to stand for up to four hours and walk long distances
• Ability to lift up to 20lbs and use stairs
• Customer service experience preferred
• Comfortable in loud, busy environments and varying temperatures