LN Venues, Operations Manager - PNC Bank Arts Center

Overview

This Operations Manager role at the PNC Bank Arts Center in Holmdel, New Jersey, sits within Live Nation's venue management team. The post oversees facility operations, front-of-house teams, maintenance, third-party contractors and day-of-show delivery for live events.

What you'll do

• Lead and supervise part-time supervisors across security, maintenance, cleaning and ushering or ticket-taking teams
• Manage venue overhead budgets for repairs, maintenance and supplies, and help prepare the annual operations budget
• Coordinate subcontractors and third-party vendors to support safe, efficient event delivery
• Oversee incident reports, guest complaints and related investigations, and attend arbitration hearings when needed
• Maintain liaison with police, fire, rescue and traffic departments, and manage governmental reporting

What you need

• At least two years' experience as a house or operations manager, or in a comparable role
• Extensive knowledge of venue and facility operations
• Experience managing multiple departments with large staff numbers, ideally including security and ushering
• Strong management and communication skills, with Microsoft Word, Excel and Outlook proficiency
• Ability to lift up to 50 lbs and to work extended periods of standing, bending and stooping in a noisy environment

Schedule

Flexible schedule covering days, nights and weekends, with a presence onsite for day-of-show and non-show operations.

About PNC Bank Arts Center

An outdoor live events venue in Holmdel, New Jersey, operated by Live Nation's venue management team, hosting concerts and related day-of-show activity.