Retail Associate

Summary

A temporary onsite retail role supporting a supervisor at a 14-week nighttime woodland trail experience in New York, selling film-themed merchandise plus food and drink. The role covers managing store operations, staff and point-of-sale, with hires made through a local labour company. Shifts run roughly 4pm to 11:30pm, five to six days a week.

What you will do

• Help manage the onsite store and retail staff alongside the Retail Supervisor
• Oversee inventory, scheduling, training and staff supervision, including merchandise unboxing and set-up
• Assist with point-of-sale set-up, monitor transactions and help guests find items and check out
• Resolve customer complaints and escalate staff issues to on-site managers and the labour provider
• Support shift patterns and ensure breaks are implemented for crew welfare

Requirements

• Three or more years of retail management or supervisory experience
• Strong leadership skills, with the ability to train staff and hold them accountable
• Strong communication skills across teams and levels
• Working knowledge of Google Workspace applications such as Sheets, Word and Google Meet
• Flexibility to work days, nights, weekends and holidays