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ServiceNow Analyst

RichmondEntryPosted 7 days ago
Apply on RX (Reed Exhibitions)'s site

Overview

This junior ServiceNow product analyst role at RX, an events and exhibitions organiser, is based in Richmond. It supports the ServiceNow platform used across the business and works alongside product owners, developers and business stakeholders.

What you'll do

  • Help maintain the ServiceNow product backlog.
  • Gather and document business requirements from stakeholders.
  • Draft user stories and acceptance criteria.
  • Take part in sprint planning, reviews and backlog refinement.
  • Review incidents and recurring issues to identify improvements.
  • Support user acceptance testing and release activities.

What you need

  • Working familiarity with ServiceNow.
  • Strong communication and stakeholder engagement skills.
  • Good organisational and analytical abilities.
  • Basic understanding of Agile or Scrum.
  • Interest in IT service management; ITIL, Jira or Azure DevOps experience is beneficial.

Key facts

Hours
Flexible hours, with the working day flexed to suit individual productivity.
Benefits
Wellbeing initiatives, Shared parental leave, Study assistance, Sabbaticals

About RX (Reed Exhibitions)

See all 57 roles

RX France runs trade shows and business events across around 15 sectors, including MIPIM, Batimat, Pollutec, MIPCOM and Paris Photo. Its events take place in France, Hong Kong, Italy and Mexico.

Sectors
Exhibitions, Conferences
Open roles
57
Website
rxglobal.com

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